Terms and Conditions

Terminology:

 

Delegate – a person attending an event (general public, sponsor’s representative, exhibitor’s representative etc.)

Organisers – a company organising an event (i.e. Holistic Europe and/or any other company working with Holistic Europe on organising an event)

Force Majeure – uncontrollable event ((fire, national emergency, labour dispute, strike, lock-out, civil disturbance, act of terrorism, accident, the non-availability of the venue or any other cause not within the control of the Organisers)

Partner – a company, charity or individual working with Holistic Europe on an event (e.g. exhibitor, workshop organiser, event organiser, supplier etc.)

Venue – a location of an event

 

General

 About Us

The mission of Holistic Europe is to provide information and guidance to people about ways of how to keep healthy, happy and how to treat our environment so that it is sustained for the generations to come. At Holistic Europe we organise conferences, training sessions and workshops in various venues around Europe, working with various companies and experts.

Data Protection

By submitting registration details, Delegates/Partners agree to allow Holistic Europe and companies associated with the event to contact you as required for the organisation and administration of an event.

Photography and Filming

Holistic Europe may arrange for photographs and/or video footage to be taken at events and used for promotional purposes and/or for event recording.  This may include printed documents, editorial coverage, recorded videos for sale, advertising materials etc. and such material may also be used on the Internet.

 

Delegates/Partners who do not wish for their image to be used in this manner must notify us at info@holistic-europe.com prior to the event.

Payments & Confirmation Details

All event bookings must be paid in full to guarantee registration. Once payment has been received, Delegates/Partners will receive an email confirmation. Should a delegate require a VAT invoice he/she has to request it at info@holistic-europe.com. If payment is not made at the time of booking, registration will only be provisional.

Early Bird Rate

In order to qualify for any 'early bird' rates, booking and payment must be received before the deadline date listed in the event marketing material.

Substitutions & Cancellations

Delegates/Partners may nominate an alternative person to attend up to 24 hours prior to the start of the event, at no extra charge. Should substitution not be possible, cancellation charges apply as follows:

 

  • 6 to 3 weeks prior to start of event: 50% of the delegate fee;
  • less than 3 weeks prior to start of event: 100% of the delegate fee

All substitutions and cancellations must be sent to info@holistic-europe.com.

Access Requirements

Delegates/Partners should advise of any special access requirements at the time of registration at info@holistic-europe.com.

Event Cancellation/Alternation & Force Majeure

Holistic Europe reserves the right to make alterations to the event programme, venue and timings.

In the unlikely event of the programme being cancelled by Organisers, a full refund will be made. Liability will be limited to the amount of the fee paid by the delegate.

If the event is abandoned, cancelled or suspended in whole or in part by reason of Force Majeure, the Organisers may at their entire discretion, repay the delegate’s fee, or part thereof, but shall be under no obligation to do so. The Organisers shall be under no liability to the Delegates/Partners in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the delegate, as the result of the happening of such an event.

Speakers

Views expressed by speakers are their own. Organisers cannot accept liability for advice given, or views expressed by any speaker at the event or in any material provided to Delegates/Partners.

Websites & Links

The event and associated Holistic Europe websites may link to other websites and networking tools provided for the convenience of the Delegates/Partners. The contents of these websites are maintained by their owners, for which the Organisers take no responsibility. Neither can responsibility be taken for contents of any website linking to the Holistic Europe website.

Insurance

It is the responsibility of the Delegates and Partners to arrange appropriate insurance cover in connection with their attendance at the event. Organisers cannot be held liable for any loss, liability or damage to personal property.

 

Speakers’ Terms and Conditions

Organisers may use the speaker’s name and presentation materials for promoting delegate attendance at the conference.

Presentations and papers including all associated artwork and illustrations will not be returned unless specifically requested by the author. The papers must be objective and completely free of advertising and commercialism.

Organisers may audio and/or video tape the speaker’s session and the recording may be reproduced and sold as part of the overall event material. This allows Delegates/Partners to purchase audio/video copies of presentations that they may have been unable to attend.

Organisers may reproduce copies of the speaker’s presentation (e.g. PowerPoint slides or supporting handouts) on paper and/or electronically and these may be sold as part of the overall hand-out materials during the conference and after the event. Any acknowledgement regarding Copyright or support should be included at the end of the abstract/presentation, as these will be distributed to the conference Delegates/Partners.

Speakers who do not wish to give permission for the above terms and conditions, please email info@holistic-europe.com before the commencement of the conference.

 

Partners’ Terms and Conditions

A written contract must be submitted for all events. Completion of the contract is binding confirmation of your or your company’s commitment to:

  • take the space booked;
  • organise a workshop or any similar event;
  • provide services etc.

and of your acceptance of these terms and conditions including the cancellation policy.

By signing the contract, the Partner accepts without reservation the following:

  • the terms of the contract;
  • all regulations contained in these terms and conditions and any reasonable instructions subsequently issued by the Organisers;
  • all regulations laid down by the venue including, but not limited to, security, health and safety, fire protection and traffic;
  • all relevant Health & Safety regulations.

The Organisers reserve the right to alter the layout of the event at any time and in any respect. The Organisers will always endeavour to contact affected Partners should this be required.

The Organisers will allocate display space to exhibiting Partners; requests for location will be taken into account where possible but cannot be guaranteed.

Exhibiting Partners commit to keeping their displays and furniture within the allocated floor space at all times.

 It is the responsibility of the Partners to ensure that their staff and any supplier/contractor working on their behalf are familiar with and abide by all current local Health and Safety regulations. The Partners are responsible for the health and safety of their stand and personnel during installation, use and dismantling.

In order to create and maintain a safe environment at all times, all Partners must abide by the instructions from the Organisers and/or the venue.

All deliveries of exhibition stands and material to the venue and to the exhibition space must be handled by the Partners and/or their delivery personnel.

Each exhibiting Partner is responsible for the security and insurance of his own display and its contents.

Exhibiting Partners must hold their own public liability insurance and, if applicable, employers liability insurance. Certificates should be available for inspection if required.

Under no circumstance may exhibition equipment and material be delivered prior to the exhibition set up time, without the express permission of the Organisers.

All exhibition materials must be removed immediately following the event. Failure to comply may result in fees being levied. Storage facilities are not available at venues.

Breakdown of display, or removal of display items, may not commence before the official closing time of the exhibition.

Any exhibiting Partner failing to remove their stand and all other items from the venue by the prescribed times will be held liable to pay any penalties that may be imposed by the venue.

It is the responsibility of the Exhibitor to ensure all electrical equipment is safe and meeting relevant local regulatory requirements.

Any damage caused to the venue by Partners must be made good at their own expense.

In the event of a Partner becoming bankrupt or insolvent, on entering into liquidation or having a receiver, administrator or trustee appointed over any of its assets, the Organisers shall be at liberty to terminate forthwith the contract with the Exhibitor and the terms and conditions relating to cancellation of space set out in clause 6 shall apply.

All Partners’ staff shall wear the identification badges issued by the Organisers.

It is recommended that Exhibitors take out appropriate insurance against cancellation.

By signing the contract, Partners agree to allow the Organisers and companies associated with the event to contact them as required for the organisation and administration of the event.

The contact details of the Partners will be placed on the Partners list. This list will be provided to sponsoring companies and may be provided to all Exhibitors and Delegates/Partners for them to see who is at the event for the purpose of networking and meetings. Partners who do not wish to be included on this list should advise the Organisers at the time of booking via email to info@holistic-europe.com.

The Partner shall during and after termination or expiry of the Contract keep confidential all information acquired from the Organisers, which is not in the public domain, which becomes known to the Partner in connection with the Contract.

Each Delegate and Partner shall be deemed to have full knowledge of the General Part of these Terms and Conditions and any other part of these Terms and Conditions that is relevant for them and is bound by them in all respects.

 

 

If you have any questions about these Terms & Conditions, please email info@holistic-europe.com.

Data Protection & Privacy Policy

If you are our customer, news subscriber, or visitor of our website, you are providing your personal information. We are responsible for its protection and security.

Learn about the protection of your personal data, policies and rights that you have in connection with the GDPR (Privacy Policy).

 

Who is the administrator?  

We are Holistic Europe Ltd, Company No. GB 10675702, registered office at 7 Lynwood Court, Priestlands Place, Lymington, Hampshire, SO41 9GA, United Kingdom, website at www.holistic-europe.com/en/en.

We process your personal data as an administrator, i.e. we determine how your personal data will be processed and for what purpose, for how long, and if needed, we select any other data processors to assist us with the data processing.  

Contact  

If you want to contact us, you can reach us at 07850 357277 or e-mail: info@holistic-europe.com

Declaration  

We declare that (as the administrator of your personal data) we comply with all legal obligations required by applicable laws, in particular the Personal Data Protection Act and the GDPR, and that we process your personal data only on the basis of a valid legal reason (legitimate interest, legal obligations, or consent). We comply with the GDPR Article 13 Disclosure Obligation prior to the processing of your personal data. We will allow you to (and assist you) exercise and enforce your rights under the Personal Data Protection Act and the GDPR. 

Scope of personal data and processing purposes  

We process personal information you entrust to us for the following reasons (to fulfil these purposes):

Providing Services, Contractual Obligations

We use your personal data in the extent of: Email (or phone and address, if necessary), to meet the contract requirements (e.g. sending access to an application, sending an online course, delivery of goods etc.).  

Bookkeeping

If you are a customer, we need your personal data (billing information) to comply with the statutory obligation to issue and record tax documents.  

Marketing - Newsletters

We use your personal information (email and name, gender or any other info that you provide by clicking on a link,  in an e-mail,  when you open an application etc.) for direct marketing - sending business messages. If you are our customer, we believe that we have a "legitimate interest" because we have a reason to believe that you are interested in our news (we keep your data for 5 years from the last purchase). If you are not our customer, we will send you marketing material only with your consent, for a period of 5 years from the moment you granted your consent. In both cases, you can revoke your consent by using the unsubscribe link in each email we send.  

Advanced Marketing Based on your Consent

Only with your consent, we may also send you inspirational third-party offers or use your email address, for example, for re-marketing and targeting a Facebook ad (for a period of 5 years from your consent). Of course, you can withdraw your consent at any time.

Photographic Documentation - live events, webinars

We can use that for marketing purposes. We retain such personal information for the duration of 5 years, unless the law stipulates a longer period for its retention or we have stated otherwise in specific cases. 

Cookies

If we use Cookies, we will be able to track your IP address (while you are browsing our site), to see how long you stay on the page and from which site you come from. We view using of cookies to measure site traffic and customise website views as our legitimate interest because we believe that by doing so we can offer you even better services. Cookies targeted on advertising will only be processed based on your consent. Our website can also be browsed in a mode that does not allow for the collection of personal data. You can disable (when applicable) the use of cookies on your computer. 

Security and Privacy

We protect personal data to the fullest extent possible using available technologies. We protect them as if they were our own. We have accepted and maintained all possible (currently known) technical and organisational measures that prevent the misuse, damage or destruction of your personal information, especially your contact information.

Transmission of personal data to third parties

Our employees and co-workers have access to your personal data. In order to provide specific processing operations that we can not provide ourselves, we use the services and applications of companies and/or individuals who can protect data better than we can and/or specialise in data processing. They are the providers of the following platforms: SmartSelling a.s. (SmartEmailing, MioWeb, FAPI, Proaffil), Facebook, and our accounting firm. We may decide to use other applications or data processors in the future to facilitate and improve the data processing. We promise, however, that in such cases we will put at least the same demands on the data processor in terms of the security and quality of the processing as we do in our own case. 

Transmission of data outside the European Union

We process data only in the European Union or in countries that provide an adequate level of protection on the basis of European Commission decisions. 

Your rights in connection with the protection of personal data

You have a number of rights in relation to the protection of your personal data. If you wish to use any of these rights, please contact us by e-mailing us at info@holistic-europe.com.

You have the right to obtain information that is already covered by this information page of the privacy policy. You can ask us at any time for the right of access. Within a 7-day time limit we will provide you with information on what personal data we process in your case and why.  If anything changes or you find your personal information outdated or incomplete, you have the right to add and change your personal information. You may use the right to limit the processing if you believe that we are processing inaccurate data or if you believe that we are processing the data illegally. You can limit the amount of personal data or processing purposes (e.g.  by unsubscribing from the newsletter).

The right to portability

If you would like to take your personal information and transfer it to someone else, we will proceed as we would in case of the right of access - except that we will deliver the information in machine-readable form. Here we need at least 14 days to make it happen.  

Right to be deleted (be forgotten)

Your next right is the right to be erased (to be forgotten). We do not want to forget about you, but if you wish, you have the right. In this case, we will delete all your personal data from our system and the systems of all our data processors and backups. We need 30 days to secure the right to erase data. In some cases, we are bound by a statutory obligation and have to, for example, keep records for the tax purposes. In such case, we will delete all personal data that is not bound by any other law. We will notify you by e-mail about the completion of the deletion. 

Complaint to the Office for Personal Data Protection

If you feel that we do not comply with the law when processing your data, you have the right to raise a complaint to the Office for Personal Data Protection at any time. We will be very pleased if you inform us first about such suspicion so that we can do something about it and correct any misconduct.

If you are our customer, we are sending you newsletters and/or emails with inspirations, articles or products and services (based on our legitimate interest). If you are not a customer yet, we only send them to you with your approval. In both cases, you can end the subscriptions by clicking on the "unsubscribe" link in each email we send.

Non-disclosure

We wish to assure you that our employees and co-workers who will process your personal data are required to maintain confidentiality about your personal data. This requirement is valid even after the end of your engagement with us. Without your consent, your personal information will not be shared with any other third party other than those mentioned above. 

This Privacy Policy is valid from December 1, 2018 and replaces any previous Privacy Policies.